Cluster Revenue & Groups Executive

39 hours per week

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

  • Support and implementation review of the pricing and yielding strategies
  • Business reporting to measure performance for all top line revenue metrics
  • Contract and channel reporting
  • Portfolio analysis and management of committed inventory
  • Support the Director and Revenue Manager with the communication of strategy to the broader hotel team
  • Liaison with central commercial support teams for hotel information updates

What we look for

  • Handover of relationship from Group Sales upon signing of contract
  • Maintaining accurate room type requirements within the group block
  • Managing the deposit schedules/prepayment according to contract terms
  • Establishing accurate billing info and invoicing set up for each group
  • Reviewing and issuing invoice for all groups upon hotel departure
  • Create and distribute accurate group run sheets for the operational teams
  • Clear identification of any VIPs or key group members to the operations teams

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!