Solutions Analyst

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

We are looking for a strong Solutions Analyst to join our small but passionate technology team. This role is crucial to deliver our tech roadmap to drive the business forward across all our 17 hotels. We are looking for someone who enjoys getting involved in a variety of tasks and has an inquisitive mind to guide the solution design throughout the project lifecycle. You will have great communication skills and an attention to detail with the ability to work with all levels of the business. We tend to buy rather than build software so this role is more focused on integration and ensuring our chosen software meets the business requirements.

The Role

  • Ensuring that new applications and modifications to existing applications meet both current and future business and IT requirements
  • Ensure that the design meets the strategic IT direction where applicable
  • Analysing business requirements in order to develop application designs that meet their needs
  • Ensure the design takes into account any non-functional requirements and also assist the business analyst in considering or documenting any further non-functional requirements which arise during the system design process
  • Ensure that the traceability matrix is followed, updated and managed in co-ordination with the business analyst
  • Interpreting and translating business requests into technical requirements
  • Working with Business Analysts and any Technical specialists and suppliers to produce a Detailed Design Document to be followed by internal or external development teams
  • Working closely with all relevant parties to review any technical designs and ensure they meet the requirements of the Solution Design
  • Providing application knowledge to the business for the design of IT solutions
  • Responsibility for the system test strategy, plans and conditions and ensure the system design will be tested fully
  • Plan and monitor tasks and liaise with the project manager, taking responsibility for ensuring these are achieved to plan and any associated risks and/or issues are managed and communicated accordingly
  • Assist the support teams where necessary to resolve service tickets

What we look for

  • Ability to translate technical scenarios and concepts to a non-technical audience
  • Design & architecture of applications which incorporate best practice & reflect future business model
  • Work with a tight-knit team
  • Willingness to get involved with a broad variety of tasks
  • Database understanding / experience
  • Application support background

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!