Assistant Head Housekeeper

39 hours per week

The Royal Horseguards

The Royal Horseguards is an elegant 5 star hotel overlooking the River Thames, the London Eye and only a short walk to the Houses of Parliament. This 282 bedroom hotel has been awarded a certificate of excellence by Trip Advisor for 2013, 2014 and now for the third year running in 2015. The Royal Horseguards Hotel also has exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

We are always looking for talented people who can achieve market leading results using innovation and flair, who are ready to stretch their own performance and that of their team and who have a passion for excellence that will inspire others. If that sounds like you, we'd love to hear from you.

As Assistant Head Housekeeper you will provide essential support for the department head, you will be expected to deputise in their absence, bring fresh ideas to team and demonstrate the leadership potential to step into that role in due course. You will be responsible for ensuring that the team deliver high levels of customer service, maintain health and safety procedures and you will have a key role in training and developing members of your team.

What we look for

  • Demonstrable leadership ability
  • Experience in a supervisory role in a similar property
  • An exceptional eye for detail
  • Real passion for guest service

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform (where applicable) and meals on duty