Restaurant Manager

Permanent
39 hours per week

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

As Restaurant Manager, you are responsible for managing the restaurant operations and delivering an excellent guest experience. You will also need to manage, train and develop your team members within budgets. You main areas of responsibility will be:

  • Overall responsibility for operations in the Restaurant and Bar
  • Exceptional levels of customer service
  • Recruitment, training and development of the team
  • Dealing with guest queries
  • Working within budget constraints for food and payroll
  • Drive sales to maximise revenue
  • Accountability for stock takes
  • Set departmental targets and objectives
  • Evaluate performance to drive continuous improvement

What we look for

  • Creative and inspiring leadership
  • A desire to impress and give attention to the smallest details
  • A passion for guest service
  • Excellent communication
  • Analytical skills
  • Clear focus on quality
  • Awareness of high standards

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!