Executive Head Housekeeper


39 hours per week

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

We are always looking for Managers who can achieve market leading results using innovation and flair, who are ready to stretch their own performance and that of their team and who have a passion for excellence that will inspire others. If that sounds like you, we'd love to hear from you.

As Executive Head Housekeeper you will:

  • Ensure the housekeeping department is managed efficiently and professionally
  • Focus the team on their targets for standards
  • Ensure targets are achieved for payrolls costs, customer satisfaction, health, safety and hygiene
  • Be accountable for team productivity and stock levels
  • Develop individual team members to fulfil their potential
  • Ensure the highest standards of cleanliness both front and back of house

What we look for

  • Inspirational leadership ability
  • Experience as an Executive Housekeeper or Head Housekeeper in a similar property
  • An exceptional eye for detail
  • Experience of leading a successful team
  • Real passion for guest service

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift