Conference & Events Sales Executive

39 hours per week

The Grosvenor Hotel - Victoria

The Grosvenor Hotel, Victoria is a very popular city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.

The Role

As Meeting and Events Sales Executive you will be responsible for promoting the Meeting and Events facilities to prospective clients and will act as the main point of contact for co-ordinating their events. This is a customer facing role, so you will need to have excellent interpersonal skills and have a real drive to deliver the best possible service at all times.

Our Meetings and Events teams are all about exceeding the customer's expectations and giving attention to the smallest details. There will be a high level of telephone communication and an administrative element to the role as well, so you will need to demonstrate excellent organisation skills and strong commercial awareness.

Some of your job role responsibilities will be:

  • Ensure all administrative task required is completed
  • Ensure 3rd party platforms are updated
  • Monitor Social Media posting regarding the Food & Beverage outlets
  • Support seasonal bookings, i.e. New Year and Christmas, and support required marketing and administration
  • Support the smooth running of the administration of the Food & Beverage departments supporting effective communication within and between departments
  • To comply with all company Brand Standards and that they are observed throughout every shift
  • Create reporting tools - on training, health and safety and payroll

What we look for

  • Excellent communication and organisation skills
  • Sales and commercial skills
  • An eye for detail
  • An innovative approach to driving business forward
  • Has worked in hotel food and beverage on a 4 star - 5 star level
  • Organised individual who possesses strong prioritising skills
  • Previous exposure to administration skills and competent with using IT based systems
  • Used Micros System (till PoS system) and ability to use reporting functionality
  • High proficiency of word, excel and powerpoint

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform (where applicable) and meals on duty