Restaurant Manager

Permanent
40 hours per week

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place. An exciting time to join our team, we are embarking on a multi million pound refurbishment across all areas of our beautiful property, including our bedrooms, public areas, events spaces, restaurant and bar, which will enhance and showcase the unique history of The Royal Horseguards, while providing elegant spaces and amplified service.

The Role

The Royal Horseguards Hotels are all about warm, straightforward service in a comfortable relaxed setting and we are looking for exceptional managers to deliver the highest standards of service in our restaurants and bars. If you have supervisory or management experience in a high volume service environment and can inspire a team we may have the role for you.

As Restaurant Manager, you are responsible for managing the restaurant operations and delivering an excellent guest experience. You will also need to manage, train and develop your team members within budgets. You main areas of responsibility will be:

  • Overall responsibility for operations in the Restaurant and Bar
  • Exceptional levels of customer service
  • Recruitment, training and development of the team
  • Dealing with guest queries
  • Working within budget constraints for food and payroll
  • Drive sales to maximise revenue
  • Accountability for stock takes
  • Set departmental targets and objectives
  • Evaluate performance to drive continuous improvement

What we look for

  • Creative and inspiring leadership
  • A desire to impress and give attention to the smallest details
  • A passion for guest service
  • Excellent communication
  • Analytical skills
  • Clear focus on quality
  • Awareness of high standards

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!