Revenue Manager

39 hours per week

The Royal Horseguards

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

Be a bigger part of something!

glh is the largest hotel owner-operator in London with 5,000+ bedrooms and 130+ meeting and event spaces across the capital, enabling us to offer the best guest centred experience in the industry. But what makes glh so distinctive is that we are full of potential and possibilities. We love to question and challenge the way things are done. We are motivated. We are digital and technical but we’re human, too.

And we're looking for experienced Revenue Managers who want to be themselves but be a part of something.

This is a hotel-based role, reporting directly into the Hotel General Manager. The overall purpose of the post-holder is to:

  • Increase revenue management activity on property both strategically and tactically, to drive RGI growth.
  • Increase demand generation activity to support business needs.
  • Support the daily revenue management activities of the onsite Assistant Revenue Manager

As Revenue Manager you will be responsible for the delivery of all aspects of revenue management for your hotel, including, but not limited to, maximising daily Net Total RevPAR and RGI using yield management techniques, systems and processes, the production of weekly and monthly rolling 365 day forecasts, the production of the hotel annual budgets in relation to rooms and other revenue streams.

This is a hands-on role also responsible for implementing and driving the required system re-configurations, price quality re-positioning, changing channel partner relationships to drive premium demand into the hotel, business partnering with hotel General Manager and working closely with Central Sales, Marketing and Digital to drive net total revenue across all business segments. 

You will also have line management responsibility for an onsite Assistant Revenue Manager.

What we look for

  • At least 4 years experience in Hotel Revenue Management in full service 4 and 5 star properties
  • Thorough knowledge of Opera PMS, Opera Reservation Services and Sales & Catering
  • Previous experience using an automated revenue strategy platform - i.e. Duetto
  • Sound knowledge of how rates are distributed to and display on all four Global Distribution Systems together with experience using the hotel preferencing and marketing products available
  • Previous experience in using a channel management system - EZ Yield, Rate Tiger, Siteminder
  • Thorough understanding of hotel distribution systems - Pegasus/GDS/Internet
  • Highly numerate (Maths grade C or higher at GCSE or equivalent)



  • Excellent Leadership Skills
  • Strong communication skills - written and verbal
  • Highly analytical
  • Commercially focussed
  • Results driven with a passion for sales and for achieving targets and objectives
  • Attention to detail
  • Ability to work under pressure and under own initiative
  • Desire and ability to develop others



What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes