F&B Team Member

Contract Type -
39 hours per week

Employment Type - Full Time

The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London's West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Royal Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London.

The Role

At Thistle Hotels our Food and Beverage Team Members are always on stage! Responsible for delivering warm straightforward service you will anticipate guests' needs and go the extra mile to surprise and delight.

  • Providing a warm and genuine welcome
  • Taking orders and demonstrating excellent customer service
  • Preparing food and beverage areas for service
  • Following cash handling procedures
  • Taking responsibility for guest queries and seeing things through
  • Comply with brand standards
  • Follow procedures relating to cleanliness, security, health and safety

What we look for


What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift