F&B Team Member

Casual
0 hours per week

The Cumberland

The Cumberland Hotel is a 4-star deluxe hotel in the West End of London, just off Oxford Street. The hotel offers a combination of contemporary design throughout 1019 bedrooms, as well as meeting rooms and the modern Brasserie restaurant. The hotel also has its own destination Momentus bar, as well as a dedicated conference centre.

The Role

As Food and Beverage Team Member you will ensure that each and every guest receives a warm welcome and an exceptional experience. Your role will of course include service within the restaurants and bars of the hotel, but you will also be empowered to get to know our guests and ensure that you take the necessary steps to personalise their stays and build loyalty. There will also be an element of multiskilling within your role in order to allow you to adapt and develop within the hotel.


What we look for

Our Perfect Person

  • A passion for great service and a drive for guest satisfaction
  • Comfortable in a font line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the Amba brand and glh
  • Ability to demonstrate commercial awareness within the context of their role

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform (where applicable) and meals on duty