Event Planner

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

This Role is based at Thistle Holborn- The Kingsley, covering the Thistle Cluster for Meetings, Events and Groups. The Kingsley by Thistle is a classic Edwardian hotel, near Covent Garden, Holborn and Oxford Street. The Kingsley has been awarded 4-star status and has 129 bedrooms and seven meeting rooms. The team is relatively small and close-knit in keeping with the property's combination of modern comforts and historic charm.

The Role

  • To ensure that the needs of all Groups & M&E clients are met and exceeded from initial enquiry through the event to close of billing and follow up.
  • To actively promote the property and maximise opportunities to sell meeting space, both through proactive selling and via exceptional customer service.
  • To be responsible for ensuring the delivery of the event through event planning and briefing of the operational teams

What we look for

Skills and Attributes

  • Highly guest focussed with a passion for great service and a drive for guest satisfaction
  • Comfortable in a front-line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the brand and glh
  • Can demonstrate commercial awareness within the context of their role

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!