Day Safety & Security Team Member

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

The Role

We are looking for security professionals who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service. If that sounds like you we'd love to hear from you. We are currently seeking Team Members for our Safety & Security Team to ensure that we are safeguarding the hotel as well as our guests and staff, whilst providing a consistently high level of guest service. As a Safety and Secruity Team Member you will carry out regular floor walks of the Hotel in order to identify, report and deal with, any situations which could compromise security. You will maintain professional and courteous presence in the hotels public areas and will build and maintain co-operative working relationships with the team as well as other key stakeholders such as the local police. The security team are responsible for ensuring all guest areas are safe and secure and that the wider team are consistently able to meet and exceed guest expectations.

What we look for

What we look for Previous experience in a retail or hospitality Security focussed role SIA Licensed First Aider Vigilant at all times, with a good attention to detail Comfortable in a front-line role facing the public Able to create a positive first impression and be an ambassador for the brand and glh Ability to be calm and professional at all times.

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!