Hotel & Social Media Administrator

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Amba Hotel Marble Arch

The 4 star Amba Hotel Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Amba Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

The Role

- Takes the lead on the coordination of the hotel’s Social Media and E-Marketing Platforms and content.

-The social media element of the role takes up a large proportion of the role (around 50-60%). As such you will need previous experience/working knowledge in maintaining a regular voice on social media on various SM platforms (including Facebook, Twitter and Instagram).

- Planning the yearly social media activity/updates for the hotel and update the hotel social media platforms  on a regular basis in line with business promotions, yearly festivities and other events; to maximise brand exposure, hotel marketing and support new and repeat business.

- Supports the coordination of staff engagement, social and communication initiatives

- Supports the written response to guest feedback via online feedback platforms such as Trip Advisor and Review Pro

- Carries out day-to-day hotel administration and provides general and administrative assistance to the General Manager and Hotel Manager as and when required

What we look for

We are a friendly team, passionate about hospitality and we're looking for a likeminded individual! You should have:

  • Excellent written and verbal communication skills.
  • Qualifications and/or experience/working knowledge of digital marketing, media and communications and/or public relations preferred.
  • Ability to work well under pressure, prioritise workload and show initiative.
  • Ability to perform routine and non-routine tasks effectively and in a timely manner.
  • Excellent interpersonal skills and ability to deal with confidential matters with complete discretion.

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across glh. portfolio of hotels.
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes

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