The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
The Role
Thistle Hotels are all about warm, straightforward service in a comfortable relaxed setting and we are looking for exceptional managers to deliver the highest standards of service in our restaurants and bars. If you have supervisory or management experience in a high volume service environment and can inspire a team we may have the role for you.
As Restaurant Manager, you are responsible for managing the restaurant operations and delivering an excellent guest experience. You will also need to manage, train and develop your team members within budgets. You main areas of responsibility will be:
Overall responsibility for operations in the Restaurant and Bar
Exceptional levels of customer service
Recruitment, training and development of the team
Dealing with guest queries
Working within budget constraints for food and payroll
Drive sales to maximise revenue
Accountability for stock takes
Set departmental targets and objectives
Evaluate performance to drive continuous improvement
What we look for
Creative and inspiring leadership
A desire to impress and give attention to the smallest details
A passion for guest service
Excellent communication
Analytical skills
Clear focus on quality
Awareness of high standards
What's in it for you?
Great development opportunities
Discounted rates on hotel rooms, food and drink across the glh group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Generous recommend a friend scheme
Apprenticeship (from Level 2 to Level 5)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
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