F&B Team Leader

Permanent
39 hours per week

The Cumberland

The Cumberland Hotel is a 4-star deluxe hotel in the West End of London, just off Oxford Street. The hotel offers a combination of contemporary design throughout 1019 bedrooms.

The Role

Join us delivering exceptional guest experiences

The Role on Offer:

As part of our team of Ambassadors, you will be responsible for the supervision of our multiskilled Food and Beverage team members for the duration of a shift. As with all of our roles, there will be a multiskilled element to your job and you will be able to adapt to work in other relevant departments to enhance the guest experience and to support your own development.


What we look for

  • Highly guest-focused with a passion for great service and a drive for guest satisfaction
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the brand and glh
  • Can demonstrate commercial awareness within the context of their role

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform, dry cleaning and meals on duty