Thistle Kensington Gardens is located near Queensway, within walking distance of Hyde Park and the West End of London. The hotel has recently been refurbished and has 175 bedrooms, including Executive rooms with fabulous views over the park, and three meeting rooms.
The Role
Liaise with Head Housekeeper to ensure all rooms are cleaned in conjunction with guests check-in/departures
Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping team
Replenish linen and guest supplies
Provide an excellent guest experience
Reporting any defects such as faults and any areas of concern
Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude
What we look for
A desire to consistently deliver an excellent level of service and improve departmental performance
Standards of your own work and that of the team
Ability to work individually and as part of a team
Excellent customer service and communication skills
Flexibility, reliability and work under pressure
Experience of working in a hotel or in a similar position would be advantageous
What's in it for you?
Great development opportunities
Discounted rates on hotel rooms, food and drink across the glh group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Generous recommend a friend scheme
Apprenticeship (from Level 2 to Level 5)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Follow Us On...