Housekeeping Team Member

Contract Type - Permanent
Flexible hours per week

Employment Type - Flexible

Thistle Kensington Gardens is located near Queensway, within walking distance of Hyde Park and the West End of London. The hotel has recently been refurbished and has 175 bedrooms, including Executive rooms with fabulous views over the park, and three meeting rooms.

The Role

  • Liaise with Head Housekeeper to ensure all rooms are cleaned in conjunction with guests check-in/departures
  • Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping team
  • Replenish linen and guest supplies
  • Provide an excellent guest experience
  • Reporting any defects such as faults and any areas of concern
  • Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude

What we look for

  • A desire to consistently deliver an excellent level of service and improve departmental performance
  • Standards of your own work and that of the team
  • Ability to work individually and as part of a team
  • Excellent customer service and communication skills
  • Flexibility, reliability and work under pressure
  • Experience of working in a hotel or in a similar position would be advantageous

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!