F&B Team Leader

Permanent
39 hours per week

The Royal Horseguards

The Royal Horseguards is an elegant 5 star hotel overlooking the River Thames, the London Eye and only a short walk to the Houses of Parliament. This 282 bedroom hotel has been awarded a certificate of excellence by Trip Advisor for 2013, 2014 and now for the third year running in 2015. The Royal Horseguards Hotel also has exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

Join us delivering exceptional guest experiences

Amba Hotels are designed to help guests get more from their stay, event or special occasion, in truly amazing city centre locations across the world. Our people are carefully handpicked for their desire to deliver incredible, personalised experiences, enabled by the best and fastest technology available. It’s really important to us that our people – our Ambassadors – share in these values and are always looking for new and exciting ways to do and give more. As an Ambassador your role will involve much more than performing day-to-day tasks, it’s about taking everything on with vigour and drive, showing that you’re capable of stepping up when there’s an opportunity to do so.

The Role on Offer:

As Food and Beverage Team Leader at the Amba Hotel Marble Arch, you will have the opportunity to work in a beautiful Art Deco, 4-star hotel, located on Oxford Street. As part of our team of Ambassadors you will be responsible for the supervision of our multiskilled Food and Beverage team members for the duration of a shift. As with all of our roles, there will be a multiskilled element to your job and you will be able to adapt to work in other relevant departments to enhance the guest experience and to support your own development.


What we look for

  • Highly guest-focused with a passion for great service and a drive for guest satisfaction
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the brand and glh
  • Can demonstrate commercial awareness within the context of their role

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform (where applicable) and meals on duty