F&B Team Member

Permanent
39 hours per week

The Royal Horseguards

The Royal Horseguards is an elegant 5 star hotel overlooking the River Thames, the London Eye and only a short walk to the Houses of Parliament. This 282 bedroom hotel has been awarded a certificate of excellence by Trip Advisor for 2013, 2014 and now for the third year running in 2015. The Royal Horseguards Hotel also has exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

As Food and Beverage Team Member you will ensure that each and every guest receives a warm welcome and an exceptional experience. Your role will of course include service within the restaurants and bars of the hotel, but you will also be empowered to get to know our guests and ensure that you take the necessary steps to personalise their stays and build loyalty. There will also be an element of multiskilling within your role in order to allow you to adapt and develop within the hotel.


What we look for

Our Perfect Person

  • A passion for great service and a drive for guest satisfaction
  • Comfortable in a font line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the Amba brand and glh
  • Ability to demonstrate commercial awareness within the context of their role

What's in it for you?