Housekeeping Team Leader

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Thistle Kensington Gardens is located near Queensway, within walking distance of Hyde Park and the West End of London. The hotel has recently been refurbished and has 175 bedrooms, including Executive rooms with fabulous views over the park, and three meeting rooms.

The Role

  • Responsible for their own and their team cleanliness of guest rooms, corridors and pantries within instructed area of responsibility
  • Responsible for the day to day performance of housekeeping team members within their given area of responsibility
  • Report and support the team to report maintenance issues
  • Personalizing guest profiles with accurate preferences
  • Mentoring and coaching to ensure maximum employee engagement

What we look for

  • Previous experiencein the housekeeping department
  • Real passion for guest service
  • Ability to work under pressure with strong organizational skills
  • Confident, professional and welcoming personality

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!