Maintenance Team Member


39 hours per week

The Hard Rock Hotel is a 4-star deluxe hotel in the West End of London, just off Oxford Street. The hotel offers a combination of contemporary design throughout 1019 bedrooms, as well as meeting rooms and the modern Brasserie restaurant. The hotel also has its own destination Momentus bar, as well as a dedicated conference centre.

The Role

Our guests deserve the best and that means operating hotels with the highest standards of maintenance and upkeep. As Maintenance Operative you will have the opportunity to contribute towards a fabulous guest experience by working hard to maintain the fixtures and fittings of the building.

  • Ensuring all defective fittings, breakdowns and malfunctions of equipment are fixed without delay
  • Communicating effectively and working closely with other departments such as Housekeeping
  • Ensuring that any emergencies are dealt with immediately and effectively minimising any serious occurrences, hazards or inconvenience to guests and colleagues alike

What we look for


What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift